Chloé rolls out MoovOne’s digital coaching solution to create a learning culture

Chloé provides MoovOne’s digital coaching to its various departments, empowering its people to learn in the flow of work.

Chloé et MoovOne

About Chloé

Chloé is a French luxury fashion house founded in 1952 by Gaby Aghion. The house counts over 1200 employees and is part of the luxury brands holding company Richemont Group. It has offices in New York, Hong Kong, Tokyo, Shanghai and Dubai, and its headquarters are located in Paris.

Context

Chloé was facing a typical Learning & Development issue. They wanted to boost their teams’ performance, however short training modules were not sufficient to enable lasting change. They seeked a solution that was deeply rooted in the way people are working today and that was in line with their L&D strategy. They turned to MoovOne in order to create a custom-made experience for the learners of the company.

Solution

MoovOne’s digital coaching solution was first rolled out at Chloé in May 2019 for a “Performance Development” program. The goal was to address managerial issues in many departments (Ready-to-Wear, Accessories, Human Resources, and even Supply Chain). The areas of development were related to management, career development, self-confidence and communication, stress management and work-life balance

 

Before starting their coaching, participants discussed their areas of development with their line managers and chose their coach based on presentation videos and texts. They followed their coaching sessions via MoovOne’s digital platform and assessed their progress at the end of the coaching through a dedicated questionnaire.  

 

All participants were able to create a deep connection with their coach and felt very at ease discussing various subjects that impacted their professional lives, such as management, vision and work-life balance. The coaches went beyond theoretical learnings, and helped beneficiaries create new reflexes and tips to ensure the sustainability of new learnings. 

Key Figures

100%

of participants are highly satisfied with their coaching

100%

of participants recommend the approach

100%

of participants appreciate their relationship with their coach

“The next step for Chloé and MoovOne is to have this as one of the core training offers of Chloé’s training catalogue.

We want everyone within the organization to have access to this kind of personalized approach to Learning and Development.”

Jules Robert-Le Hérissé
Head of International HR Development>

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